Warehouse Operations Supervisor
Location: Deeside
Pay: £13.50 per hour | 40 hours per week | Monday-Friday
Hexagon Recruitment are seeking a highly organised Operations & Admin Supervisor to support a busy logistics and packing operation. This is an office‑based role ensuring accurate administration, efficient planning, and smooth day‑to‑day operations across multiple client accounts.
You’ll play a key role in coordinating jobs, maintaining stock accuracy, supervising packing standards, and ensuring high‑quality fulfilment and dispatch.
Key Responsibilities
* Allocate work orders, create pick lists, and plan weekly workloads
* Check order accuracy using Zolto and produce packing documentation
* Monitor packing progress and ensure quality standards are met
* Book in deliveries, manage dispatch, and apply correct charges
* Create labels, paperwork, and ensure retailer requirements are met
* Track non‑conformities and packaging stock usage
* Liaise with clients regarding planning, requirements, and updates
* Support daily coordination between office and warehouse teams
Stock & Quality Control
* Maintain accurate stock records (in/out)
* Carry out cycle counts and stock checks
* Monitor packaging usage and flag replenishment needs
* Ensure packing areas are tidy and standards are followed
* Investigate and report client issues or complaints
Client & Operational Support
* Maintain strong client relationships and regular communication
* Support client meetings and document actions
* Ensure all processes are followed across teams
* Assist with cost control, charging accuracy, and profitability tracking
Skills & Experience
* Strong admin and organisational skills
* Confident using Excel, Word, and systems such as Zolto
* Experience in logistics, warehouse admin, or fulfilment preferred
* Excellent communication and attention to detail
* Able to prioritise workload and manage multiple accounts
* Confident dealing with clients and internal teams
This is a fast‑paced, hands‑on coordination role ideal for someone who enjoys responsibility, structure, and keeping operations running efficiently.
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