Support Officer
Deadline: 24/09/2025
Hey there Are you ready to bring your passion, creativity, and happy vibes to a place that truly makes a difference? Look no further At PossAbilities, we're a social enterprise on a mission to help vulnerable people 'Live the life they choose.' If that sounds like something you'd love to be a part of, keep reading
As a Support Officer at PossAbilities you will work closely with each individual we support, their support team, and wider circle of care to create, monitor and review their care and support plans. You will gain a detailed understanding of each individual's care needs, their preferences, hopes and aspirations to enable you to create plans that help each person we support live the life they choose. You will seek out activities and opportunities that work best for each individual, and closely monitor their care provision, noting any changes that will require a change to their care and support plan.
Why Choose PossAbilities?
PossAbilities isn't just a fantastic place to work; it's a place where your heart can sing. Here's why you'll love working with us:
PossAbilities isn't just a fantastic place to work; it's a place where your heart can sing. Here's why you'll love working with us:
Awesome Pay: We proudly offer a real living wage. Earn £25,368.08 a year for a 37-hour workweek (pro-rata for part-timers).
Pension Perks: We contribute up to 4% of your salary into a pension plan.
Holiday Fun: Enjoy 20 days of annual leave (pro rata for part time), 8 bank holidays, and access to our reduced rate holiday home at Ribby Hall Village, 3 extra days holiday on completion of 5 years service
Duvet Days: Perfect attendance? Have a paid day off to chill
Health & Wellbeing : Access for you and your dependants for free 24/7 confidential employee assistance programme support, including counselling, and internally trained Mental Health First Aiders to support you.
Social Events: Join fun events with the people we support, staff, and their families.
Discounts & Benefits: We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement and much more. Not just that but as an employee of PossAbilities you are eligible for a Blue Light Card, ESSO discounted fuel card & similarly a Love2Shop - Every Day Benefits Card all easy-to-use discount schemes which saves you money on your day-to-day spending. We will even refund you the joining fee
On our latest staff survey 98% of respondents said they were proud to work for PossAbilities and 95% said they were happy working here
The Hours
Individual needs come first, and so we need a lot of flexibility when it comes to your working hours. These will be scheduled Monday-Sunday on a rota basis with the rest of your team and can include sleep-ins; waking nights; weekends; and Bank Holidays. Whilst these are our standard shifts, we can accommodate flexible working requests and part-time hours to meet personal requirements. This can be discussed at interview.
You will:
* Develop a relationship with individuals, their families and circles of support in order to determine what support they may want with their available funding.
* Use the range of person-centred thinking tools and resources to develop an understanding and a 'picture' of what support people want/need.
* You will to create a framework for decision making that incorporates the wishes of the individual, their family and circles of support, from this you will facilitate and develop a support plan with the individual, which identifies agreed outcomes and is in line with their available funding
* Assist and support individuals to arrange a person-centred review of their support plan.
* Explore flexible and creative support opportunities which may result in individuals becoming less reliant on learning disability services.
* You will take the key role of a community connector and match the skills and interests of individuals with opportunities within their local community.
* For those individuals that are interested in employment opportunities, receive the necessary advice, support and guidance in order to ensure successful outcomes.
* Respond and report on any incidents or concerns that arise during their stay, in accordance with health and safety, safeguarding and other relevant incident management processes.
Our Values
You will also be expected to live our values everyday:
Integrity
We communicate openly and honestly and build relationships based on trust, respect and caring.
Creativity
We thrive on innovation and encourage positive risk taking.
Happy
We believe fun is the key to success
Person centred
We believe that everyone has the right to exercise choice and control in directing their lives and support. We inspire people to achieve greater things.
Passionate
We are dedicated to, and enthusiastic about, providing exceptional services.
Don't just take our word for it:
We were named as one of The Sunday Times Best Places to Work 2025
On our latest staff survey 98% of respondents said they were proud to work for PossAbilities and 95% said they were happy working here
We were awarded Highly Commended for Employer of the Year at the 2024 National Learning Disability & Autism Awards.
What's it like to work at PossAbilities? Watch and find out...
We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity drives innovation and we actively seek to foster an environment where everyone can thrive. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees, ensuring that our team reflects the diverse communities we serve.
If you require any accommodations during the application or interview process, please let us know, and we will work with you to meet your needs.
Still not sure? Complete our expression of interest form and someone will give you a call back to chat things through with you.