I am delighted to be recruiting two fantastic roles within a strong credit control team based in Rochdale. These roles are new roles based on company growth as the company continues to go from strength to strength.
The Credit Controllers will be joining a dynamic and passionate team, and as a key player in the credit control team, you'll be the face of the company in every customer interaction so bringing your A-game in professionalism and positivity is a must! This team has a super low turnover rate; people love to work here!
Responsibilities:
1. Manage and maintain your own customer ledger, ensuring timely payments in line with agreed terms.
2. Build and maintain strong relationships with customers, resolving any account-related queries efficiently.
3. Proactively chase overdue payments to recover outstanding debts.
4. Monitor and identify high-risk accounts, taking appropriate actions to mitigate financial risk.
5. Initiate disconnection processes for overdue accounts in compliance with established credit control policies.
6. Continuously evaluate and suggest improvements to existing credit control processes and procedures.
7. Produce ad hoc reports as required.
8. Carry out general administrative tasks to support the credit control function.
Preferred Skills:
1. Self-motivated and proactive approach to work.
2. Strong verbal and written communication abilities.
3. Solid numerical and arithmetic skills.
4. Proficient in Microsoft Outlook with moderate Excel skills; comfortable using general computer systems.
5. High attention to detail and accuracy.
6. Capable of working independently and collaboratively within a team.
7. Strong organisational and time management skills.
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