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Training co-ordinator

Newton-le-Willows (Merseyside)
Training
£23,810 a year
Posted: 2 August
Offer description

The Kingdom Group delivers service solutions with care in the specialist areas of security, cleaning, and recruitment. We have an opportunity for a Training Co-Ordinator to join our established team. Where : Head Office, Newton-le-Willows WA12 area. When: We are looking to welcome the right person to the team ASAP! Hours: 37.5 hours per week, Monday to Friday 09:00am - 17:00pm. Salary: £23,810 per annum We are looking for a proactive and detail-oriented training coordinator who thrives in a fast-paced environment. This individual should be highly organised, tech-savvy, and an excellent communicator, ensuring smooth day-to-day operations while supporting the wider team. Role Responsibilties Training Progress Monitoring & Reporting – Tracks completion rates for mandatory and essential-awareness courses, analyses LMS data, and escalates gaps to management. Contractual & Certification Lifecycle Management – Proactively flags expiring qualifications, books refresher or replacement courses, and updates records to maintain compliance. Learning Management System (LMS) Administration – Adds new starters, assigns curricula, sends automated reminders, and produces audit-ready completion reports. Onboarding & Induction Coordination – Sends welcome emails and induction packs, schedules introductory sessions, and ensures every new starter meets all initial training requirements. Statutory & Regulatory Compliance Support – Monitors training activity to meet relevant legislation, industry standards, and client-specific obligations. “How We Do Business” Process Adherence – Follows and promotes all applicable process-manual requirements related to the role. Kingdom Centre Optimisation – Supports the use, centralisation, and best-practice adoption of all Kingdom Centres to maximise training resources company-wide. Compliance Liaison with Management – Partners with line managers and department heads to confirm training status, agree priorities, and align with regulatory or contractual standards. Stakeholder & Vendor Engagement – Coordinates with internal trainers and external providers to secure course slots, materials, and accurate records. Telephone & Front-Line Communication – Answers enquiries, makes outbound calls, and delivers clear, courteous support to employees and training partners. Multi-Tasking & Prioritisation – Juggles simultaneous deadlines, high volumes of bookings, and ad-hoc requests in a fast-moving environment. Key Skills and Attributes Organisational Excellence: You will be able to manage multiple tasks efficiently and meet deadlines. Strong Communication Skills – Confident in liaising with colleagues, clients, and stakeholders professionally. IT Proficiency – Comfortable using Microsoft Office, databases, and other relevant software. Collaboration & Teamwork – You work well with others to support business operations. Problem-Solving Ability – Can you think on your feet and find effective solutions? Training & Development Knowledge – Understand or have experience in coordinating training processes. Attention to Detail – Ensure accuracy in data entry, documentation, and reporting. Customer Service Mindset – You should be approachable and responsive to internal and external queries. Analytical Thinking – Able to assess information and make informed decisions. Drive for Continuous Improvement – Always looking for ways to enhance processes and efficiency. Role Experience Proven experience in training coordination– Ability to organise, schedule, and oversee training sessions efficiently. Experience with Learning Management Systems (LMS) – Confident in using and managing LMS platforms for training delivery and tracking. Administrative Support in a Training Environment – Background in handling documentation, compliance, and reporting related to training programs. Stakeholder Engagement – Experience in liaising with trainers, employees, and external partners to coordinate training needs. Team Collaboration – Comfortable working alongside various departments to ensure effective training delivery. Ability to Manage Multiple Priorities – Skilled in balancing workloads, meeting deadlines, and adapting to changing priorities in a fast-paced environment. What’s in it for you? Competitive market salary. Access to advanced / early pay scheme. On-site parking. Access to Group Care scheme. Workplace pension. Kingdom Colleague App including Employee Assistance Program and Wellbeing Support. Access to free personal development qualifications and career plans (Kingdom Academy). Weekly award and recognition scheme. If this sounds like you and you’d like to begin your journey on a career with Kingdom Services Group, we would love to talk to you!

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