Job Summary:
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* This role is responsible for leading and motivating a team of customer service representatives to deliver excellent customer service and achieve sales targets.
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About the Role:
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Main Responsibilities:
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1. Lead and motivate the team to deliver exceptional customer service and meet sales targets
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2. Develop and implement strategies to improve customer satisfaction and loyalty
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3. Maintain a high level of product knowledge and stay up-to-date with company promotions and initiatives
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4. Collaborate with other departments to achieve business objectives
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Requirements:
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* Demonstrated leadership skills and experience in a customer-facing role
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* Excellent communication and interpersonal skills
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* Able to work well under pressure and meet deadlines
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* Familiarity with retail operations and procedures
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Benefits:
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* A competitive salary and benefits package
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* Ongoing training and development opportunities
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* The chance to work with a dynamic and forward-thinking company
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* A fun and supportive team environment
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We're Looking For:
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* A motivated and results-driven individual who is passionate about delivering excellent customer service
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* Someone who is able to lead and motivate a team to achieve their best
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* A strategic thinker who can develop and implement effective solutions
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* An individual who is flexible and able to adapt to changing circumstances
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