Job Description
Senior Operations Manager| Retail | National | £60k\n\nWe are looking for 2 x Senior Operations Managers.\n\nOne role will focus on Continuous Improvement & Innovation\n\nThe other role will focus on Performance & Productivity. \n\nThis is a high-impact position as Senior Operations Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster, and more resilient.\n\nFrom short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability.
You'll also be at the forefront of automation and digital innovation, empowering the business to deliver exceptional customer experiences across every channel.\n\nThe role as Senior Operations Manager\n\nWhat you'll do\n\nLead strategic improvements across our retail and online supply chain network.\nDevelop and deliver cost, speed, and quality optimisation plans.\nPartner with teams across Logistics, IT, Retail, and Procurement.\nChampion innovation through automation, digital tools, and data-led decisions.\nMonitor and report performance, identifying opportunities and delivering results.What We're Looking For\n\nExperience\n\nBachelor's degree in Supply Chain, Engineering, Business, or similar.\nExperience in supply chain performance, planning, or network optimisation.\nBackground in retail or FMCG environments, with exposure to both store and online fulfilment.\nDemonstrated success in leading network or operations improvement programmes.\nStrong project leadership, analytical skills, and stakeholder influence.\nProficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain GurBBBH: 34038