We are working on behalf of an Award-winning Financial Services company based in Bury St. Edmunds who are looking for a Team Coordinator Support to join their growing team! You’ll be the operational anchor supporting the Team Manager and Team Leaders—co-ordinating training, driving internal projects, analysing team data, and maintaining the high standards. This role offers a fantastic opportunity to be part of a people-focused business that values personal development, innovation, and genuine team culture. Key Responsibilities: * Support internal training coordination and onboarding plans for new joiners. * Analyse team performance data (e.g., overdue tasks, client authorisation queues). * Own process error reporting and coordinate root cause analysis. * Manage projects such as ISA utilisation, platform rebalances, and client mailings. * Liaise with teams and platforms when system issues arise. * Keep procedures up to date and ensure best practice is followed. * Regularly attend team meetings and report on progress of projects and training. Previous Skills & Experience: * Experience in financial services admin or operations. * Excellent communication and relationship-building skills. * Strong organisational and time-management abilities. * Proficiency in Microsoft Office and internal CRM/systems. * Attention to detail, a proactive mindset, and a willingness to learn. * A passion for quality service, teamwork, and making a difference. The successful candidate will receive a generous benefits package including 25 days holiday bank holidays with Christmas and New Year shut down, flexible working, free parking, professional exams paid for, profit share bonuses, discounts on legal services and the chance to work for an award-winning best place to work company