Role Summary - Export Warehouse Manager
The Warehouse Manager - Exports is responsible for leading a busy airfreight export operation, ensuring that all cargo is processed, screened, and dispatched efficiently, compliantly, and on time. This is a hands‑on management position overseeing the export warehouse and screening teams in a fast‑paced 24/7 environment.
You will play a key role in maintaining high standards of safety, compliance, and performance while driving continual improvement across warehouse operations.
Key Responsibilities
* Manage and develop the export warehouse and screening team, ensuring strong performance, accuracy, and compliance at all times.
* Oversee all export freight movements, ensuring shipments are screened, manifested, and dispatched in line with airfreight and aviation security regulations.
* Take a hands‑on approach within the warehouse – including forklift driving, load checks, and support during peak periods.
* Ensure the warehouse layout, space utilisation, and cargo flow are optimised for efficiency.
* Maintain and enforce strict health & safety standards and safe working practices.
* Liaise with clients, airlines, handling depots, and internal departments to ensure service excellence.
* Plan and allocate resources effectively to meet export volumes and service levels.
* Monitor team performance and provide training, coaching, and corrective action where required.
* Produce clear operational reports, ensuring all KPIs are tracked and achieved.
* Identify and implement improvements to increase productivity, reduce costs, and enhance service delivery.
* Support the General Manager with strategic and operational initiatives.
Experience & Qualifications
* Minimum 5 years' experience in airfreight export warehouse operations, ideally within a fast‑moving logistics or cargo environment.
* Proven management or supervisory experience in a warehouse or airfreight export setting.
* Forklift licence and practical experience are essential – the role requires hands‑on warehouse involvement.
* Strong working knowledge of aviation security procedures.
* Excellent understanding of export documentation, cargo handling, and airline/handler requirements.
* Able to work effectively under pressure, with strong prioritisation and decision‑making skills.
* Excellent communication skills and a confident, team‑oriented leadership style.
* Highly organised, with strong attention to detail and a focus on compliance.
Special Conditions / Requirements
* Flexibility with working hours is essential in support of a 24/7 operation.
* Core hours: 10:00 - 19:00, with flexibility to meet operational demands.
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