Sureserve
Sureserve's mission is to be the trusted partner of choice for the social housing and public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
We play a key role in decarbonisation, prioritizing safety, integrity, and respect for customers, employees, residents, and the environment.
Our focus is on providing high-quality solutions that enhance energy efficiency, ensure warm, safe, and compliant homes, and improve residents' quality of life.
With nationwide reach and regional expertise, we are committed to excellent client service and being a trusted partner now and in the future.
Sureserve Compliance Central
We are a national company offering market-leading heating and hot water solutions from regional offices across the East of England and Midlands, ensuring comprehensive coverage and access for our clients.
Job Opportunity: Contract Administrator
We are seeking a diligent, professional Contract Administrator to join our busy team. The ideal candidate is resilient, detail-focused, with excellent communication skills and the ability to multitask effectively.
Role Overview
The Contract Administrator acts as a vital link between stakeholders, ensuring accurate data delivery and communication, and that all works are scheduled and executed on time according to company and client standards.
The successful candidate will support team leaders, engineers, suppliers, and tenants, with proven administrative experience, preferably in housing or facilities management sectors.
Key Responsibilities
1. Planning daily work schedules for engineers, electricians, plumbers, apprentices, and communicating assignments.
2. Ensuring data accuracy and timely updates.
3. Maintaining up-to-date records via appropriate mediums.
4. Collaborating with other Contract Administrators and Supervisors.
5. Handling calls from clients and tenants professionally.
Required Attributes
1. Self-motivated with a desire to develop within a successful company.
2. Strong customer service skills.
3. Proficiency with Microsoft Office, IT systems, and databases, with excellent organizational skills.
4. Experience handling high call volumes is beneficial.
5. Friendly, professional attitude to foster good relationships.
All applicants must undergo criminal and reference checks prior to employment.
Working Hours
Monday to Friday, 8 am to 5 pm, with a 1-hour lunch break. The role is based at our Stowmarket branch.
What We Offer
* Employee wellbeing programs and occupational health support.
* Annual leave based on service level.
* Enhanced maternity and paternity packages.
* Dental and healthcare cash plans.
* Cycle to Work Scheme.
* Electric Vehicle Leasing Scheme.
* Gender & Equality Working Group.
* Sureserve Academy for development and career progression.
* Employee Voice Program.
* Team social activities.
* Sureserve Legends recognition program.
Our Commitment to Diversity
Sureserve values diversity and inclusivity. We consider all qualified applicants regardless of race, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
We provide reasonable adjustments during recruitment for those who need them. Contact scc-hr@sureserve.co.uk for assistance.
Applicants will undergo eligibility checks, including right-to-work and DBS verification.
Join Us
Be part of our mission to deliver excellence across the UK.
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