Tesco Shift Leader - Nights - Barrow‑In‑Furness Extra
Join Tesco as a Shift Leader and help run a busy retail store during overnight shifts. You will be responsible for ensuring a safe, clean, and well‑stocked store that delivers excellent customer service every night.
Pay and Hours
• Rate of pay starts from £14.76 an hour; £15.97 for stores inside the M25.
• Night premium of £2.35 per hour for work between midnight and 6 am.
• Minimum guaranteed 16 hours per week (or 12 if you prefer fewer hours).
• Availability windows (example): Tue 21:00‑08:00, Wed 21:00‑08:00, Thu 21:00‑08:00, Fri 21:00‑08:00, Sat 21:00‑08:00.
Responsibilities
* Work in a fast‑paced retail environment.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Listen to customers and ensure they leave with what they came for.
* Identify opportunities to improve service, coach colleagues and give constructive feedback.
* Guide and support your colleagues to keep the store a safe place to work and shop.
* Maintain a great understanding of store performance and assist managers with actions to improve operation.
* Lead from the front and set a great example for all team members.
* Coordinating the store team to deliver an easy, fuss‑free shopping experience.
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
* Opening and closing the store, completing duty cover, ensuring all decisions are right for safety.
* Being the go‑to person for colleagues when a manager is absent.
* Keeping the store always clean, tidy and well‑presented.
* Supporting managers with seasonal, community and charity events.
* Providing great customer service by listening to customers and putting them first.
* Keeping the team well‑informed on any communications, changes or updates.
* Staying knowledgeable about store performance and looking for ways to improve and simplify operations.
* Coordinating store improvements and removing obstacles that block service.
* Following health and safety routines and procedures, ensuring colleagues do the same.
* Recognising and celebrating colleagues who deliver great service.
Requirements
* Be 18 or over.
* Be a great role model providing thoughtful customer service that meets every customer's needs.
* Build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
* Communicate clearly, keeping the team well‑informed.
* Comfortable taking the lead and overseeing the store in the absence of a manager.
* Good decision‑making, flexible thinking and handling change for customers and colleagues.
* Motivating, inspiring the team to deliver beyond expectations.
* Curious, always looking for ideas to serve customers, communities and the planet better.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Flexible working from day one.
* 10% off and 15% off at payday weekends – up to £2,000 a year with our Colleague Clubcard.
* Free wellbeing services and support.
* Life cover five times your pay and a pension with company match up to 7.5%.
* Uniform is provided.
* Access to colleague networks and support for all backgrounds.
* Opportunities for ongoing development and award‑winning training.
* Inclusive environment where everyone’s welcome.
* Wellbeing first – support available when you need it.
About Tesco
Our vision is to become every customer’s favourite place to shop. We are committed to inclusion, diversity and sustainability – making a positive impact on customers, communities and the planet every day.
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