Montcalm East
Montcalm East is an Autograph Collection hotel located on City Road in Shoreditch, East London. It is a pioneering property featuring bold architecture and a creative approach that reflects the spirit of its neighborhood. The hotel offers a unique blend of luxury and innovation and serves as an ideal workplace for hospitality professionals who thrive in dynamic, high‑standard environments.
Why Join Montcalm Collection
* Competitive salary that reflects your talent, contribution, and potential.
* Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service—supporting your life beyond work.
* Paid birthday leave, so you can celebrate your special day your way.
* We celebrate life’s milestones with you, offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby.
* Comprehensive wellbeing support, including free access to our Employee Assistance Programme.
* Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body.
* Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatments—helping you stay at your best.
* Cycle to Work scheme, supporting a healthier and more sustainable lifestyle.
* Preferential gym membership rates, helping you maintain your health and vitality.
* Continuous learning and development opportunities, from hands‑on training to leadership masterclasses—empowering your career growth.
* Paid volunteering day, giving you the opportunity to support a charity close to your heart.
* Employee referral programme, rewarding you for bringing great talent into our teams.
* Complimentary meals on duty in our team restaurant.
* Exclusive room rate discounts across the Montcalm Collection.
* International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences.
* City‑wide discounts and perks, with savings across retail, entertainment, essential services, fashion, and more.
* Recognition programmes, including vouchers and curated rewards that celebrate excellence and individuality.
* Elegant annual celebrations and social events, bringing our teams together to connect and celebrate in style.
Summary
The Shift Engineer is a key member of the Maintenance team, responsible for delivering prompt, effective, and high‑quality engineering support across the property. This role ensures that all hotel systems, facilities and equipment are maintained to Montcalm’s luxury standards while complying with statutory and legal regulations. Reporting to the Maintenance Manager, the Shift Engineer will work across planned and reactive maintenance tasks, contribute to energy efficiency initiatives, and provide technical expertise to support a seamless guest and colleague experience.
Responsibilities
* Oversee day‑to‑day maintenance operations, including HVAC, electrical, plumbing, carpentry and general building upkeep.
* Ensure all guest and staff maintenance requests are resolved promptly and effectively.
* Coordinate with Front Office and Housekeeping to resolve issues swiftly with minimal disruption.
* Uphold Montcalm’s luxury brand standards in all maintenance activities.
* Maintain mechanical, electrical, architectural and decorative finishes to the highest standard.
* Carry out appropriate maintenance work promptly and to the highest standards, delivering excellent customer care.
* Follow all company statutory and legal regulatory requirements during repairs.
* Follow planned preventative maintenance programmes.
* Maintain good relationships with internal and external customers and contractors.
* Follow COSHH regulations, particularly the storage of hazardous substances.
* Carry out routine inspections/maintenance of property assets when required to the appropriate standard and confirm that timetables are met.
* Support the recording of accurate utility costs by taking meter readings and monitoring daily usage.
* Ensure adherence to hotel policies, safety protocols and regulatory requirements.
* Maintain detailed maintenance records and reports.
* Actively participate in emergency and crisis response planning.
Skills And Qualifications
* Proven experience within a luxury hospitality environment.
* Trade qualification or similar in Air Conditioning, Plumbing, Electrical desirable.
* Excellent communication, problem‑solving and organisational skills.
* PMS systems (Opera or similar) experience desirable.
* High attention to detail and ability to multitask under pressure.
* A passion for hospitality and creating memorable guest experiences.
* Fluency in English; additional languages an advantage.
Working Conditions
* Flexible working hours including weekends, evenings and bank holidays.
* Requires standing for extended periods and occasional manual handling.
* Guest‑facing role requiring professional appearance and demeanour.
Eligibility
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren’t just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.
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