Scheduler/Planner - Property services/Social Housing
Housing Repairs & Maintenance
Our client, a local authority based in Basildon, we are currently looking for an experienced Scheduler/Planner to join their office support team. My client currently carry out day to day repairs and maintenance to over 7500 properties and have a fast paced, busy office environment.
Job Purpose;
* Answering customer calls/email s and enquiries via our portal regarding breakdowns and planned service works
* To allocate jobs to suitable operatives within allocated areas
* General administration - including data entry, answering telephone calls, cover as required
* Organise & manage operatives diaries
* Deal with tenant issues and complaints in a professional and friendly way
Candidate Specification;
The candidate must have experience working in a fast paced working environment. Candidates must be computer literate and have strong communication skills on the phone, with an ability to work on their own initiative and as part of a team. Someone who is customer focused and enjoys working to KPI's is also ideal.
This is a permanent position and you will receive the below:
* 28 days holiday
* Pension
* Options for overtime
* Company benefit plan
If you would like a confidential chat...