Credit Controller Burton-On-Trent, DE14 3HD Fixed Term Contract (6 Months) Competitive salary & benefits Monday to Friday, 8.30am – 5pm with a 4pm finish on Friday At Marley, we’re raising the roof in the UK roofing industry! Marley is at the forefront of pitched roof systems, leading the industry in sustainability and innovation. With over a century of know-how under our belt, we're the trusted partners for architects, contractors, and roofing professionals. We’ve now joined forces with Marshalls plc, the UK’s leading manufacturer of hard landscaping and building products – bringing two strong heritages together! We have a great opportunity for a Credit Controller to join our Finance department at our office in Burton ! Whether you’re an experienced Credit Controller or new to the role and have a strong background in providing great customer service, we’d love to speak with you! So, what’s the job about? This position is key in collecting customer payments across a wide portfolio of key and large accounts in this well-established Credit Control team, which prides itself on good, aged debt. We’ll look to your proactive approach to reducing debt and mitigating credit risk, identifying potential risks and opportunities. You'll be allocating cash, reporting on stop lists, calculating and raising credit notes, raising invoices, and working towards key metrics to improve performance. Developing both internal and external relationships will be essential. Your high level of customer service will allow you to develop partnerships, ensure accounts are well looked after, and swiftly resolve customer enquiries with your friendly and approachable style. You’ll have the opportunity to develop in the role and take on new accounts across other parts of our business, including the manufacturing and installation divisions at Viridian, our Solar panel business and Marley Contract Services, our in-house Scottish roofing and cladding specialist. What skills do you need? Previous experience in a credit control or relatable finance position Excellent written and verbal communication with a personable customer service approach Strong organisational and prioritisation skills Meticulous attention to detail Goal-oriented and team player An inquisitive nature, a love of problem-solving and questioning the norm Experience with SAP, Salesforce, or Sage is desirable What's in it for you? We recognise the need to invest in our people and that our people are our most important asset. So, in return for your hard work, you’ll get a competitive salary with opportunities for personal and professional development along with benefits: 26 Holidays bank holidays Company Pension up to 15% (5% Employee, 10% Employer) Health care cash plan – support with Dental, Optical, Prescription costs and many more! Cycle-to-work scheme Employee Discount programme Refer a friend scheme Employee Assistance programme – Financial, Physical and Mental Wellbeing support Free onsite parking Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You are unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself.