This is an exciting opportunity to join the Strategic Housing team, delivering high-quality housing management services that support tenants, communities and neighbourhoods across Torquay. Summary of job This is a temporary contract for an initial 12-week period, starting ASAP. The role is based on site in Torquay, with some flexibility for hybrid working. The pay rate for this position is between £16.35 and £17.85 per hour, dependent on experience. Please note you must have your own vehicle Main duties and responsibilities Deliver a high-quality housing management service including tenancy management, neighbourhood management, arrears control, lettings and anti-social behaviour casework Manage a portfolio of properties, schemes and estates, ensuring they are maintained to a high standard Support tenants to sustain their tenancies, identifying support needs and signposting to relevant services Manage rent accounts and arrears, providing advice on income maximisation and welfare benefits Investigate tenancy breaches, including anti-social behaviour, and take appropriate action including legal proceedings where required Carry out property and estate inspections, recording outcomes and ensuring follow-up actions are completed Assist with lettings processes, including void inspections, tenancy sign-ups and new tenant visits Respond to emergency situations, including urgent repairs, ASB incidents and safeguarding conce...