Overview
Position: Crematorium Assistant - Groundsperson
Location: Holmsford Bridge Crematorium, Irvine
Job Type: Full-time, 40 hours per week
Salary: £26,208 per annum
Are you compassionate, detail-oriented, and passionate about supporting families during difficult times? We are seeking a Crematorium Assistant to join our team at Holmsford Bridge Crematorium. This versatile role covers all aspects of crematorium operations, from supporting chapel services to maintaining grounds and handling administrative duties.
Role overview
As a Crematorium Assistant, you will provide multi-skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well-presented, and administrative tasks are efficiently managed.
Key Responsibilities
* Assist with witness interments or ashes scatterings with sensitivity and respect.
* Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
* Assist families with memorial enquiries, providing compassionate guidance.
* Manage service bookings, maintain accurate records, and handle invoicing.
* Respond to telephone and email enquiries with professionalism.
* Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About you
* Has strong interpersonal skills and communicates empathetically with families.
* Is physically fit and capable of performing manual tasks, including grounds maintenance.
* Is comfortable using basic IT systems for bookings and administrative tasks.
* Has experience in a customer-facing role (hospitality, care, retail, bereavement) preferred.
* Is eager to learn and adaptable to a multi-skilled role.
What we offer
* A role that makes a meaningful difference in the lives of families.
* Full training and ongoing support
* 22-25 days annual leave + bank holidays
* Company pension, life assurance, and employee assistance programme
* Annual company bonus
Next steps
If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
EEO and regulatory notes: FCA statement and Equality, Diversity and Inclusion statements are included in the original description as part of the employer’s policy; any required checks or accessibility accommodations should be addressed during the application process.
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