This is what you'll actually do
As Warehouse Shift Lead, you will own and drive the operational performance of the warehouse and on-site logistics. You'll provide leadership, strategic direction, and accountability for people, processes, and results. You will ensure safe, compliant, and efficient operations across all functions—including inbound, storage, picking, packing, dispatch, inventory, and workplace standards. Your role delivers on key metrics (Safety, Quality, Service, Cost, People, and Sustainability), acting as the senior operational leader on site. You will champion continuous improvement and uphold high standards of operational excellence at all times.
You will take full accountability for warehouse and logistics operations across all shifts, leading staffing, rota planning, performance management, coaching, and succession development. You will ensure strict compliance with SOPs, audits, and regulatory standards, while identifying process bottlenecks and implementing improvements that optimise performance. By working closely with Quality, Technical, Supply Chain, and Engineering teams, you will help maintain seamless end-to-end operations. You will also support continuous improvement initiatives and champion a strong, safety-first culture across the site.
Ideally this is you
Experienced in warehouse or logistics operations, ideally in FMCG or food distribution.
Strong knowledge of inventory management systems (WMS), transport planning, and operational KPIs.
Experienced in managing multi-disciplinary teams and delivering site-wide operational performance.
Competent in MS Office, ERP systems, and data-driven decision-making.
Knowledgeable in Health & Safety, food safety, and GMP compliance.
Skilled in continuous improvement, Lean, CI, or Six Sigma methodologies.
Values-driven, visible leader with excellent communication and collaboration skills.
Flexible, resilient, and able to thrive in a fast-paced operational environment