As the first point of contact for visitors, customers, and employees, you’ll be creating a positive and professional impression of our business. In this office-based role, you’ll be responsible for ensuring the smooth running of our front desk, coordinating key administrative functions, and maintaining a high standard of service throughout the office. In addition to traditional receptionist duties, you'll play a key role in managing meeting rooms, handling travel arrangements, and supporting various departments with general administrative tasks. This role offers a great opportunity to contribute to different areas of the business, with a focus on communication, organisation, and efficiency. If you enjoy working in a varied role where no two days are the same, this could be the perfect fit for you. Reporting to: Support Manager What you’ll do • Manage incoming calls with professionalism and direct them to the right departments efficiently. • Greet visitors and customers, ensuring all security protocols are followed. Work with our Security Controller to manage classified documents and maintain the classified registry (training provided) • Act as Point of contact for contractors requiring access to the site. • Be the main point of contact for contractors needing access to the site. • Oversee the setup, maintenance, and clearing of meeting rooms. Coordinate lunch orders and deliveries as needed. • Assist employees with administrative tasks and manage daily mail distribution across the business. • Handle enquiries promptly and professionally • Maintain and manage stock levels of stationery and consumables as well as other orders for the office. • Assist with raising purchase orders and invoices, as well as supporting the Finance Team with inputting data into financial reports. • Book national and international travel and accommodation when required. • Manage bookings for the company pool car and oversee fuel card administration • Assist with procurement processes as required.