People services administrator

Location: Hybrid, Bradford, (3 days a week (Tuesday – Thursday) in the office)

Salary: £27,159 per annum

Permanent, 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Are you passionate about people, culture, and creating an exceptional workplace experience? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to meet you!

At Accent, we believe our people are our greatest strength. We’re looking for a caring, proactive, and detail-oriented People Services Administrator to join our friendly and dynamic People Team. This is more than just a support role – it’s your chance to make a real impact on our culture and the lives of our colleagues.

What You’ll Be Doing:

Inbox & Coordination: Manage the central People team mailbox, ensuring timely, accurate, and professional responses while coordinating queries across the team.

Systems & Data: Keep HR systems up to date with accurate employee data, ensuring changes are processed efficiently and data integrity is maintained.

• Recruitment with Heart: Manage end-to-end recruitment processes using our ATS, ensuring every candidate has a smooth and positive experience.
• HR Queries: Be the go-to person for HR queries – from salary changes and onboarding new starters to drafting letters and administering employee lifecycle events.

Organisational Development Support: Administer organisational development initiatives, including coordinating training sessions, setting up programmes, and managing attendee communications and records.

Finance & Administration Support: Support HR-related finance processes, including raising purchase orders, tracking invoices, and ensuring accurate and timely payments.

• Process Improver: Take ownership of tasks and suggest improvements to make our HR processes even better.
• Multitasking: Juggle a variety of tasks with grace and precision – no detail is too small!
• Problem Solver: Tackle challenges with a can-do attitude and a customer-first mindset.

To view/download the People Services Administrator job description please clickhere.

The spot salary for the People Services Administrator post is £27,159 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

You’ll bring:

• Strong administrative and organisational skills within an HR/People environment
• Ability to work under pressure, take ownership and manage a high volume of tasks
• Strong attention to detail and ability to maintain confidentiality
• Strong experience of managing multiple query types and ability to seamlessly switch focus between different tasks quickly
• Excellent communication skills, both verbal and written
• Proficient in Microsoft Office and HR systems
• Experience in providing customer-focused service in a fast-paced environment

The successful candidate will be required to undergo a DBS and social media checks as part of our pre‑employment screening.

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Planned date: 3rd July via Teams

Stage 2: A Place to Show Your Strengths

A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 9th July at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off: 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support: Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks: Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits: Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies: Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development: From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please email: PeopleServices@accentgroup.org

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.