Internal Sales Team Leader Tachbrook Park Permanent, Full time Are you passionate about leading people, driving performance and delivering great customer outcomes? We’re looking for an enthusiastic and motivated Internal Sales Team Leader to lead our Central Internal Sales Team. This is a fantastic opportunity for someone who enjoys coaching and developing others, thrives in a fast-paced sales environment, and wants to make a visible impact across the business. In this role, you’ll lead a team responsible for qualifying and converting inbound and outbound sales leads, supporting marketing campaigns, and helping drive customer growth through excellent service and sales performance. Working closely with colleagues across Sales, Marketing, Operations, Engineering and Customer Service, you’ll play a key role in supporting the onboarding and growth of new business opportunities while helping shape a high-performing and customer-focused culture. Success in this role will be measured through customer creation, lead conversion, campaign performance and team development. What You’ll Be Doing Leading & Developing the Team Lead, coach and motivate a team of Internal Sales Agents to achieve sales and service targets Support colleagues through regular one-to-ones, feedback and development conversations Create a positive, engaging and high-performing team environment Manage performance proactively, recognising success and addressing underperformance where needed Ensure training and product knowledge is maintained across the team Driving Sales & Campaign Performance Support the delivery of inbound and outbound sales campaigns through distance selling channels Work closely with Marketing and Sales teams to brief campaigns, set targets and drive results Monitor campaign performance, conversion rates and productivity to identify opportunities for improvement Ensure the customer value proposition is clearly understood and consistently delivered Customer & Stakeholder Collaboration Build strong working relationships with Internal Sales Professionals, field sales, Marketing, Operations, Engineering and Customer Service teams Support a smooth onboarding experience for new customers Provide campaign feedback, insights and performance updates to key stakeholders Operational Excellence Monitor staffing levels and resource planning to maximise productivity and customer responsiveness Ensure CRM systems and reporting requirements are used effectively and maintained accurately Use data and operational insight to identify trends, solve problems and improve performance Promote and support a positive safety culture across the team What We’re Looking For Essential Skills & Experience Experience leading or managing teams in a sales, customer service or contact centre environment Strong coaching and mentoring skills with the ability to motivate others Experience delivering results in a target-driven environment Excellent communication and interpersonal skills Strong problem-solving and analytical capability Experience in distance selling and multi-channel customer engagement Ability to influence and build relationships with stakeholders across the business Good keyboard, telephony and CRM system skills GCSE (or equivalent) in English and Mathematics Why Apply? This is a great opportunity to: Develop your leadership and people management skills Gain exposure across multiple business functions Play a key role in driving customer growth and business performance Lead a motivated and collaborative team Build experience that supports future career progression opportunities If you’re someone who enjoys developing people, improving performance and making a difference, we’d love to hear from you.