Based at our client's office in Kent, reporting to the Commercial Manager, this role will be important in providing a first class service to their customer base. You also will be part of a small and helpful team.
1.To provide excellent customer service to new and existing customers
* This will involve dealing with queries raised from an existing client base as well as liaising with new clients.
* Providing quotations for products and optimising existing business.
* Carry out call backs to ensure client satisfaction.
2.To assist with general administrative duties as required
* Inputting orders onto the system
* Raising and placing orders onto SAGE
* Processing card payments
* Sending and receiving emails
* Sending out catalogues
3.To work as an effective member of a small team
* To liaise with warehouse regarding customer orders and stock availability
* Liaise with client partners and courier companies
* Providing support to the field sales team by following up on leads
* Keeping colleagues up to date
Hours of work:
Monday to Thursday - 0830 to 1700
Early finish every Friday - 0830 to 1430
* On-site car parking
* Attendance bonus
* Health Care Assistance
* Employee Assistance Programme
* 30 days annual leave to include bank holidays
* Additional day annual leave for your birthday
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