<div><p>We’re looking for a powerful communicator to make business energy simple, clear and fun for customers. The successful candidate will cut through complexity, write clearly and think deeply about people’s needs and responses.</p><h3>Responsibilities</h3><ul><li><b>Create content:</b> Social posts, FAQs, videos, persuasive emails, blogs and articles.</li><li><b>Write compelling copy:</b> Turn complex information into simple, engaging and easy-to-understand language, adding moments of joy where appropriate.</li><li><b>Sharpen messaging:</b> Develop, update and refine customer communications across all channels, from email to website help guides to app UX.</li><li><b>Produce and edit videos:</b> Script, create and edit videos that inform, entertain and engage.</li><li><b>Highlight customer stories:</b> Produce content that showcases customers’ positive experiences and the value of our products.</li><li><b>Publish educational guides:</b> Create practical guides to support business customers’ education about energy.</li><li><b>Use data to improve content:</b> Collect and analyze performance data to enhance existing material and identify gaps.</li><li><b>Take initiative:</b> Engage with customers, energy specialists and market trends to fine‑tune communications and build impactful campaigns.</li><li><b>Work autonomously:</b> Manage your own workload without prescriptive briefs or an account manager, and embrace new projects as they arise.</li></ul><h3>Qualifications</h3><ul><li>Previous experience as a writer or copywriter, or a strong talent with words.</li><li>Demonstrated ability to simplify complex information and improve communications.</li><li>SEO experience – writing for SEO and interpreting ranking data.</li><li>Proficiency with video and graphic design tools such as Canva, Figma and the Adobe suite.</li><li>Deep understanding of how people think and engage with content and social media.</li><li>Up‑to‑date awareness of content trends.</li><li>T‑shaped skillset – adaptable and willing to tackle a variety of tasks.</li></ul><h3>Working Style</h3><p>We rarely use agencies – everything is done in‑house. You’ll have the autonomy to ship quickly, test, learn and improve, working closely with an agile creative team. Flexibility is valued over rigid schedules; you’ll have freedom and responsibility and plenty of trust to run ideas and take ownership.</p><h3>Equal Opportunity Statement</h3><p>We are an equal opportunity employer. We do not discriminate on the basis of any protected attribute. We are committed to providing equal opportunities, an inclusive work environment, and fairness for everyone.</p></div>