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Client:
Virgin Media
Location:
Walsall, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
6941717e2290
Job Views:
4
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
Salary: £29,000 - £36,200 per year
Postcode requirements: Candidates must live in one of the following postcodes: B65, B69, B70, DY1, DY2, DY3, DY4, DY5, DY6, DY7, DY8, DY9, DY10, DY11, WV1, WV2, WV3, WV4, WV5, WV6, WV7, WV8, WV9, WV10, WV11, WV12, WV13, WV14, WS1, WS2, WS3, WS4, WS5, WS6, WS7, WS8, WS9, WS10, TF1, TF2, TF3, TF4, TF5, TF6, TF7, TF8, TF9, TF10, TF11, SY1.
Join our team of Field Service Engineers (internally known as Field Technicians) earning a salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We seek motivated, customer-focused individuals. No prior experience is necessary; we provide comprehensive training and a mentor to ensure your success. Our 4-day workweek (37.5 hours, Monday to Saturday with shifts of 7.5 and 10 hours) promotes work-life balance. Expect varied daily challenges.
* Be an expert in installations, fault fixing, and customer service
* Diagnose errors and technical issues, and find suitable solutions
* Document processes adhering to company standards
* Collaborate with the technical team and share information
Salary: £29,000 - £36,200 per year
Postcode requirement: Same as above
Join our team of Field Service Engineers and enjoy a competitive salary plus overtime and commission. We value motivated, customer-focused individuals, and provide extensive training and support. Our workweek allows for a healthy work-life balance, with diverse daily challenges.
* Be an expert in installations, fault fixing, and customer service
* Diagnose errors and technical issues, and find suitable solutions
* Document processes adhering to company standards
* Collaborate with the technical team and share information
Who we are:
The UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's biggest companies. We are diverse, high-performing, and committed to offering better value and choices to customers. We are Virgin Media O2, excited to see what you can achieve.
Virgin Media O2 is an equal opportunities employer, dedicated to removing bias and barriers, promoting equity and inclusion throughout our policies and relationships. We encourage you to be your authentic self during your application journey.
The must-haves:
* A UK Manual driving licence with no more than 8 points
Additional qualities we seek:
* Comfort working at heights and outdoors in all weather conditions
* Enjoy solving problems and finding solutions for customers
* Ability to build strong relationships with customers
* Organized, customer-focused, motivated to help others
What’s in it for you:
We offer a wide range of benefits focused on your well-being and development:
* Salary of £29,000 plus £2,500+ OTE, and a company van
* 25 days annual leave, including your birthday
* Up to 10% matching contributions in our pension scheme
* Option to buy or sell up to 5 days of leave
* Wellbeing benefits including Unmind App, BUPA medical coverage (upgradeable), and critical illness insurance
* Life insurance and healthcare plans
* Support for various family situations, including neonatal leave, maternity & paternity policies, and carers leave
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