**Patient Finance Advisor Role Summary**
We are seeking a confident and patient-focused individual to join our Contact Centre team in Glasgow. As a Patient Finance Advisor, you will play a vital role in helping patients take the next step in their vision correction journey.
* Your key responsibilities will include engaging with patients to collect outstanding balances, guiding them through third-party finance options, and supporting a seamless and positive patient experience from consultation to treatment.
**Key Requirements**
* You will have excellent communication and customer service skills, a calm and empathetic approach to patient interaction, and confidence working with finance and payment processes.
**What We Offer**
* A state-of-the-art, modern working environment with opportunities for growth and development.
* A competitive salary package, including a pension scheme and generous benefits.
* Ongoing training and support to ensure you excel in your role and progress within the company.
**About Us**
We are a leading provider of laser eye, premium intraocular lens, and cataract surgery, dedicated to delivering exceptional patient care and outstanding clinical outcomes.
We strive for excellence in everything we do, supporting each other, respecting each other, and committed to a culture of care, trust, and integrity.
We focus on doing what is right for our patients, our colleagues, our local communities, and our planet.