Go back The Newcastle upon Tyne Hospitals NHS Foundation Trust
Clerk Receptionist
The closing date is 30 September 2025
An excellent opportunity has arisen for a Clerk Receptionist to join our admin team in the Dental Hospital.
* Interview Date 9 October 2025
* You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
Working within the Appointment Centre Office scheduling new patient appointments using the partial booking process and registering new patient referrals on to the system or working on one of our busy Outpatient receptions area within the Dental Hospital.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
* Freeman Hospital
* Royal Victoria Infirmary (RVI)
* Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
* Newcastle Dental Hospital
* Newcastle Fertility Centre
* Northern Centre for Cancer Care, North Cumbria
* Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust
Job responsibilities
To provide an efficient and effective administrative service to patients and the multi- disciplinary team.
Person Specification
QUALIFICATIONS
* GCSE in English Grade C or equivalent or
* NVQ Level 2 or equivalent.
* ECDL
* RSA 1 or 2 or equivalent
SKILLS
* Very good keyboard skills
* Good communication, organisational skills
* Accuracy and attention to detail
* Good interpersonal skills
* Able to prioritise workload
* Excellent telephone manner
EXPERIENCE
* Previous experience in a customer care role within an office based environment
* Working within NHS or hospital environment
KNOWLEDGE
* Good working knowledge of Microsoft Office
* PAS / eRecord
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
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