Conference & Reviews Support Officer needed in Oldham Paying £14.75 per hr ref 0009 FD61 /1
Full time hours on a temporary basis
1. Key Responsibilities Coordinate and schedule Child Protection Conferences and Looked After Reviews, including venue arrangements and attendee communications. Welcome and support families and professionals attending meetings. Collate, distribute, and manage sensitive documentation in a timely and secure manner. Accurately minute meetings and record outcomes on the case management system—records may be used in legal proceedings. Analyse and validate service information, following up on missing or unclear data. Maintain and update internal systems and spreadsheets, producing reports and using formulas where needed. Support the development and maintenance of office systems and ensure compliance checks are completed. Investigate discrepancies and propose solutions. Provide excellent customer service and uphold anti-discriminatory practices. Respond to complex queries and draft routine correspondence. Assist with complaint investigations and escalate where appropriate. Work flexibly to meet tight deadlines and shifting priorities. Contribute to continuous improvement and identify training needs.