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Hotel general manager

Redhill (Surrey)
James Webber Recruitment
Hotel general manager
Posted: 22 May
Offer description

General Manager - Luxury Country House

Are you an experienced hospitality professional with a passion for luxury service, deluxe properties, and rural charm? We're recruiting on behalf of a prestigious, privately owned country house hotel nestled in the stunning British countryside. This is a rare and exciting opportunity for an experienced General Manager to take the reins of a much-loved operation with an excellent reputation for quality, service, and guest experience.

The General Manager Package

* A basic salary of IRO £90000
* A bonus scheme based on financial performance
* BUPA health care scheme
* Other wider company benefits

The Role

As General Manager, you will lead all aspects of the hotel's day-to-day operations - including front of house, F&B, housekeeping, spa, events, and guest services - ensuring exceptional standards are maintained throughout. With a hands-on and strategic approach, you'll inspire your team, drive commercial performance, and ensure each guest enjoys a truly memorable stay.

Key Responsibilities

* Lead, manage, and motivate a diverse hospitality team
* Oversee hotel operations with an eye for detail and quality
* Manage budgets, financial performance, and cost controls
* Drive occupancy and revenue through strong commercial acumen
* Maintain compliance and uphold the highest service standards
* Cultivate a warm, welcoming environment that reflects the hotel's heritage and character
* Liaise with owners and stakeholders to shape long-term strategy

About You

* Proven experience as a General Manager or senior operations leader within a deluxe independent 4- or 5-star hotel environment
* Strong knowledge of luxury service expectations and boutique hospitality
* Commercially astute with experience managing P&L and achieving KPIs
* Excellent leadership, people development, and communication skills
* Calm under pressure, solutions-focused, and adaptable
* A genuine passion for the guest journey and countryside hospitality
* Familiarity with UK employment laws, health & safety, and licensing


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