Job Description
Role: Digital Product Owner
Type: Permanent, Full-time
Salary: £60,000 – £64,000 per annum (DOE)
Location: West London (Hybrid working)
Are you passionate about creating exceptional digital experiences? Our client is seeking a talented Digital Product Owner to lead the development of their flagship customer platform and wider digital services. This is a fantastic opportunity to shape end-to-end customer journeys, strengthen loyalty, and drive meaningful revenue growth.
In this role, you’ll work closely with multiple development teams under one shared roadmap, collaborating with cross-functional stakeholders to define priorities, deliver innovative digital solutions, and support the organisation’s broader digital transformation goals. Your work will directly impact a large and diverse customer base across the UK and beyond.
What We’re Looking For
* 5+ years’ experience in digital or customer-facing roles
* 3+ years in a Product Owner or similar role
* Proven experience working on a single product roadmap across multiple development teams
* Background in delivering both Mobile Apps and Websites
* Strong understanding of Agile ways of working (Scrum/Kanban)
* Experience using Agile tools such as JIRA or Azure DevOps
* Knowledge of APIs, web platforms, and customer identity management
* Excellent communication, quick thinking, and strong stakeholder management skills
* Understanding of UX principles, accessibility standards, and digital best practices
* Degree or equivalent experience; product management or Scrum certifications are a bonus
Nice To Have
* Experience working on loyalty programmes or customer engagement tools
* Exposure to travel apps, B2B portals, SEO, or digital marketing
* Familiarity with cloud platforms or digital optimisation tools