Working Hours
Monday to Friday, Saturdays on a rota.
Salary
£28,136 per annum plus pension and company benefits.
We have an exciting opportunity for a motivated and friendly Retail Sales Advisor to join the team at our Brewers Decorator Centre in Wisbech. You will play a vital part in helping serve customers and keeping the branch running smoothly – experience with our products isn't necessary, if you bring great customer service and teamwork skills to the table, we'll give you everything you need to succeed.
Located on 92 Boleness Road, our Wisbech store provides an impressive range of trade and designer paints, wallcovering options and all the decorating tools and materials our customers need for any project. The branch opens Monday to Friday 7am–5pm and Saturday 8am–5pm.
Ranked in The Sunday Times Best Places to Work 2025, Brewers Decor is the largest independent supplier of decorating materials, supplying both trade and retail customers across the UK. We are a family‑owned business with over 120 years of heritage and a network of more than 250 stores nationwide in the Brewers Group. We place great emphasis on development and growth, driven by the mantra "help one another succeed."
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support during the application or interview process – we are committed to providing every candidate the opportunity and environment to succeed and will support any reasonable request where we can.
Responsibilities
* Provide exceptional service to customers in the branch, delivering on our reputation for quality Brewers service
* Use product knowledge to provide recommendations and help customers find the best product for their needs
* Mix paint for customers, process specialist orders and request special stock within the branch network
* Develop sales of the company product range including wallpaper, paint and fabric
* Build relationships with customers to fully identify their needs and provide a comprehensive service
* Promote seasonal and special items, including merchandising goods in‑store to increase visibility and sales
* Assist with stock maintenance in the branch
* Unload deliveries and ensure stock is distributed throughout the store
* Keep the warehouse organised and safe, in line with company standards
Qualifications
* Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
* Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
* Enjoy working and supporting a team, yet reliable as an independent worker
* Willingness to attend training to become a Fire Marshall and/or First Aider if required
* Keen to learn, develop skills and progress within the industry
* Previous retail experience or product knowledge advantageous but not essential – full training will be provided
Benefits
* Competitive rates of pay
* 33 days holiday including an allowance for selected bank holidays, increasing with service
* Free life assurance
* 5 % employer contribution to pension plan (subject to employee contributions)
* Stream – a money‑management app giving access to a percentage of pay as you earn it
* Brewers colleague discounts for home improvement purchases
* Employee Assistance Programme – accessible to colleagues, partner/spouse and dependants
* Access to Medicash, an optional funded scheme to claim money back for common routine healthcare treatments
* Discounts and rewards with selected partners – major high‑street brands, supermarkets, etc.
* Additional financial assistance such as Cycle‑to‑Work scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
* Staff uniform and uniform‑cleaning tax relief
* Comprehensive induction programme
* After a qualifying period, eligibility for profit‑related pay, enhanced maternity and paternity pay and a chance to use one of two company holiday homes in Cornwall or the Lake District
Other job titles associated with this role: Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant.
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