Adagio Aparthotels
Adagio adapts to suit all guests' needs. Our range of serviced apartments are designed to match customer requirements and provide maximum comfort.
London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped kitchen and a lounge area. The aparthotel has a gym, shared kitchen, mini market and free Wi‑Fi.
Responsibilities
* Welcomes all guests as soon as they arrive with care and attention, with a personalised approach.
* Is proactive, anticipates guests' needs and looks for suitable solutions.
* Conveys the hotel image and promotes the company’s loyalty programme ALL.
* Assists as required with the solving of any guest problem and is able to support any query.
* Provides service in an efficient and satisfying manner.
* Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them.
* Carries out all operations concerning guests arrival and departure in compliance with payment procedure.
* Informs guests about formalities, any special conditions relating to their stay and the services available.
* Actively contributes to the qualitative and quantitative targets of the department.
* Breakfast set up.
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