Ibis Budget Leeds Centre, 2 THE Gateway North, Crown Point Road, Leeds, LS9 8BZ
Rate: £13.62 | Hours: Guaranteed Hours Each Week
Benefits
* Fixed hours contract available
* Flexible hours to suit you
* Life Insurance
* Free access to Doctor and Legal helpline
* Counselling/Wellbeing Support Service
* Discounts from 50 top retailers
* Training budget up to £10,000 per year with unlimited career progression
* Discount Store discounts from ASDA, O2 and more
* Discounted hotels and flights
* Employee Assistance Programme including HSF Assist
* Low‑cost health insurance
* Full workplace pension scheme
* 28 days holiday
In the role of Assistant Head Housekeeper, you will report to the Head Housekeeper and be responsible for supporting your team in the day‑to‑day running of the housekeeping department.
Responsibilities
* Check rooms per company standard
* Work to improve productivity and efficiency of room cleaning
* Analyse guest data to plan resources and materials required to meet operational requirements
* Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
* Identify ways to improve Guest Satisfaction
* Adhere to Health and Safety policy; keep work areas neat and well organised (COSHH/Manual Handling)
* Recruit, train, manage and monitor team performance daily/weekly
* Deliver and exceed financial targets
* Manage expenditure and payroll to ensure budgets are achieved
* Participate in training to improve skills and performance
* Solve routine challenges that occur on the job
Training & Development
WGC will provide an annual training allowance of up to £10,000, which can be used on a selection of WGC approved apprenticeships and accredited training courses, including English, Maths, IT and more.
Qualifications & Experience
Applicants should have previous experience of working in a housekeeping environment and be able to deliver a consistent level of service in a challenging environment.
Diversity & Inclusion
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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