The role
We are looking for a Housing Officer to join our team in Sittingbourne, Kent.This is a full-time permanentrole.
The regional housing teams are at the frontline of the housing service and are the team that deal with often complex and challenging housing issues and see residents in their homes. As a Housing Officer, you will be responsible for supporting tenants through their tenancy in the Swale and Medway areas although you may be required to provide support to other teams in Kent and Essex as and when required.
Being professionally curious every day and for ensuring we know who our residents are. You will take action to ensure their wellbeing, welfare and health and safety are addressed. Youll deliver a great service, excellent housing advice and support whilst being empathetic, polite, courteous, and hardworking, proactively resolving issues when you find them, in a safe and efficient manner.
Responsibilities will include:
1. Providing an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks.
2. Settling residents into their new homes and visit residents on a regular targeted and pro-ac...