Job Summary:
Wrightbus is a fast-moving company which has experienced considerable growth over the last year. We are looking for a Warranty Administrator to join our team, taking responsibility for day-to-day Warranty administration duties. The Warranty Administrator will be responsible for effectively processing and analysing key Warranty information, fulfilling general departmental requirements, processing mobile engineer timesheets and producing board reports.
The Role:
* To ensure all costs are collated and actioned in a prompt and efficient manner .
* To ensure all relevant board reports are produced monthly.
* To ensure Supplier warranty data is collated and shared.
* To ensure mobile service engineers timesheets are processed weekly and any queries are handled in an efficient manner to ensure prompt resolution.
* Arrange flights, hotels, car hire etc required within Parts & Service travel needs Review and validate warranty labour times, parts replacements, and repair processes to ensure accuracy and efficiency.
* To update and maintain the fleet list with vehicles entering/exiting standard and extended warranty periods.
* Reconcile warranty parts cost of sales.
* Run weekly defect reports.
* Support departmental invoicing.
* Review and interpret warranty policies to ensure consistency and compliance across dealers and regions.
The Requirements:
* 5 x GCSE’s (or equivalent) including English and Maths to grade C or above.
* Minimum 1 year's office experience working in an administrative capacity.
* Experience of collating costs.
* Experience of MS Office / Excel.
* Good communication skills.
* Good team working ability.
* Willing to undertake training as required.
* Willing to provide training as required.
* Ability to be flexible and adaptable to meet the requirements of the role. The role may involve working at various locations from time to time.
The Benefits:
* Discretionary bonus
* Life Insurance
* Medicash scheme
* Discount with local businesses e.g. Galgorm Spa Resort and McAtamney’s.
* Free car parking
* Canteen
* Career progression
* Professional development
* Flexitime
#WBStaff