Hybrid role commuting weekly to our offices in Bridgwater OR Northampton
About the role
We’re looking for an Assistant CRM Manager to support the delivery of targeted, data-driven campaigns across email, push notifications and direct mail. You’ll play a key role in planning, executing and optimising CRM activity to drive customer engagement, retention and revenue.
Key responsibilities
* Plan and deliver multi‑channel CRM campaigns end-to-end
* Use customer data and segmentation to target and personalise communications
* Monitor campaign performance and optimise based on insight and testing
* Work closely with internal teams to align CRM activity with wider marketing and trading plans
* Support continuous improvement through A/B testing and performance analysis
About you
* Experience in a CRM or email marketing role
* Strong analytical mindset with the ability to turn data into actionable insight
* Familiar with segmentation, customer journeys and campaign optimisation
* Excellent stakeholder management and communication skills
* Proactive, detail-oriented and commercially aware
* Competitive salary and benefits
* Opportunity to grow within a fast‑paced retail environment
Apply now to take the next step in your CRM career.
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