Overview
Retail Supervisor in Epsom • 35 hours per week
At Toolstation, we’re focused on developing your talents so you can grow with our business and become a future leader. You’ll be the face of Toolstation, delivering great service and building long-lasting relationships with customers. This role combines customer service with store operations, including checking deliveries, stock replenishment, and maintaining branch standards.
Responsibilities
* Supporting. Stand in for the Store Manager in their absence, motivate and engage the team, and coach the team to grow sales and achieve targets.
* Mucking in. Check and unpack deliveries, stock shelves, clean the branch, and prepare orders.
* Delivering great service. Provide a great customer experience with a smile, even when busy, and coach the team to do the same.
* Asking questions and building relationships. Ensure customers leave with everything they need for the job.
* Building a fun working environment. Maintain product availability and high branch standards; create a place people enjoy coming to work.
What youll bring
* Hard work and passion. You don’t need retail experience—focus on delivering great service and we’ll teach you the rest.
* A love of teamwork. Be happy to muck in and get your hands dirty.
* A positive attitude. Ensure customers have a great experience in our branch.
* Reliability. Be there when needed, flexible and easy to work with.
* Yourself. Bring your whole self to work and let your personality shine.
What youll get
You’ll have opportunities to be yourself and to grow your retail career within the Travis Perkins Group. You’ll receive training and development, including access to Toolstation Academy programmes.
* 22 days’ holidays + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 other retailers
* Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders trust us to deliver more than tools. Our store expansion and the Group’s size create opportunities for ambitious people who want to grow with us.
How to apply
Caught your interest? Want to know more? Visit www.toolstationjobs.com or click Apply.
Our policy is to employ the best-qualified people and provide equal opportunity for advancement, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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