Job Description
London Borough of HillingdonShift Pattern: Monday to Friday, 09:00 - 17:00 | Pay Rate: £27.00 per hour (Umbrella)
Job Summary:We are currently seeking an experienced Tenancy Management Officer to support a Housing service based in the London Borough of Hillingdon.
Key Responsibilities:
* Manage a 'patch' of tenancies across various types, ensuring effective tenancy management.
* Deliver a risk-based approach to tenancy management, assessing and addressing risks to support tenants.
* Engage with tenants to encourage participation in decision-making processes.
* Conduct risk assessments and implement control measures to prevent tenancy failure.
* Maintain accurate case records and reports to document progress and compliance with tenancy conditions.
* Collaborate with external agencies and partners to provide comprehensive support to residents.
Requirements:
* Hold an appropriate qualification in a relevant field (e.g., NVQ, Diploma, relevant degree).
* A good standard of education with English & Maths GCSE grade A-C or equivalent.
* Full driving licence and access to a vehicle.
* Experience in delivering successful tenancy management services within a social housing setting.
* Strong knowledge of Housing and Landlord & Tenant legislation.
* Excellent communication skills and the ability to engage effectively with diverse individuals.