York and Scarborough Teaching Hospitals NHS Foundation Trust
EPR Programme Support Officer
The closing date is 26 April 2026
We are seeking to enhance our digital team to support the implementation of our patient‑centred clinical strategy. This is an excellent opportunity for an Electronic Patient Record (EPR) Programme Support Officer (PSO) to join a dedicated team committed to delivering the programme across the Trust.
The successful candidate will be responsible for managing aspects of the programme and assisting with tasks to achieve strategic objectives. They will plan, support, facilitate and monitor project components or work streams during the programme lifecycle using established project management methodologies to ensure delivery of benefits.
12‑month fixed term. If you are an NHS employee applying on a secondment basis you must seek approval from your current manager.
Monday – Friday. The role can be based at either the York or Scarborough Digital offices with some home working available.
Main duties of the job
The successful candidate must have a degree or equivalent professional experience, demonstrate advanced IT proficiency at the ECDL standard, and have comprehensive knowledge of Microsoft Office 365. Up‑to‑date understanding of local strategies and evidence of ongoing professional development are important. They should be able to work independently, manage and prioritise tasks for themselves and the team, and present analysed information clearly. Outstanding verbal and written communication are essential, with the ability to express ideas in a fluent and persuasive way.
The post holder should be able to travel occasionally between venues to accommodate the needs of the role.
Benefits
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance through various providers
Person Specification
Qualifications and Training
* Educated to degree level or equivalent
* Evidence of Continuing Professional Development
Experience and Knowledge
* Experience of working in a project‑focused environment
* Proven experience of project management support specifically status reporting, risk management and plan/milestone tracking
* Experience of providing admin support and facilitating events
* Strong organisational and time management skills, and evidence of working in a systematic manner
* Ability to work independently
* Ability to pull together comprehensive draft reports
* Experience of working in a health or social care environment
* A recognised project management qualification, such as PRINCE2 Foundation or Practitioner
Skills and Abilities
* Excellent verbal and written communication skills
* Proven ability to communicate complex issues
* Proven ability to manage sensitive communications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunity employer and welcome applications from individuals of all backgrounds. We support applicants requiring flexible working and aim to provide a supportive environment for all staff.
Armed Forces Friendly Employer
We are a holder of the Gold Award from the Defence Employer Recognition Scheme, indicating our support for all Defence personnel in employment.
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
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