As a GPEA Team leader you will be responsible for the day‑to‑day supervision and management of GPEA reception staff and associated functions, including the repeat prescribing and the clinical system, ensuring all functions are carried out in accordance with agreed procedures, protocols and time‑scales, and reporting to the practice manager as necessary.
Key Responsibilities
* Organising the reception rota and ensuring sufficient cover is provided at all times.
* In agreement with the GPEA Lead Coordinator, arranging locum staff when required.
* To coordinate and participate in reception duties.
* Ensuring all patients and visitors are treated in a professional and pleasant manner.
* To assist with the registration of new patients, repeat prescription requests, booking appointments and take joint responsibility for dealing with any queries that arise in Reception.
About Sutton PCNs and the role
Sutton PCNs is the network of Sutton PCNs working together in Sutton and is also the local GP Federation. All GP practices in Sutton are shareholders (members) of the Sutton PCNs and our Board provides clear leadership through strong GP practice/PCN representation. Our mission is to work collaboratively with patients, practices, the emerging Primary Care Networks (PCNs) and staff to deliver consistently outstanding health and care services for all our communities.
As is the case elsewhere, Primary Care in Sutton is under extreme pressure. The challenge for Sutton PCNs is to work in partnership with our local ICB, our four PCNs (and 24 practices) and the wider Integrated Care System in Southwest London to help shape and implement the transformation of Primary Care in Sutton to ensure that it can both survive and thrive while shifting to population health approaches to health and care. The Sutton PCNs shape and deliver health care with our practices to improve patient outcomes. We have developed a comprehensive strategy for the development of the Sutton PCNs. The post holder will have a key role in supporting the development of our Extended Access and as such will be required to have significant experience of either primary care or development of small or emerging organisations. You'll be joining a great team in a great place, where your commitment will be genuinely valued, your skills respected, and your ambition rewarded.
Schedule
Monday: 12:00 - 20:00
Tuesday - Friday: 09:00 - 17:00
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