Base salary + commission = realistic OTE of £38k in your first year. Commission is earned through a mixture of sales and behavioural targets.
Hybrid working - Lincoln City Centre office (3 days per week) and remote (2 days per week)
We are looking for experienced telesales agents to sell tenants insurance through cool/warm lead. You will have experience in outbound phone calls that have a purpose, such as selling, upselling, cross‑selling or appointment setting. Targets are based on sales, activity and behaviours, including meeting QA pass rates. You will be rewarded with a newly structured commission scheme based on these combined targets.
Our Mission
* Two in five people in the UK rent their homes. Goodlord's mission is to be the gold standard platform for renting.
* We started Goodlord to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We believed Generation Rent would bring more tenants with higher digital expectations, and we were confident we could provide a solution.
* Like all scale‑ups it’s been a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, an exciting and varied product range, and 350+ Goodlordians across the group supporting the mission.
What We Need From You
* Experience with high volume (90+ calls per day) outbound sales calls
* Experience in B2C (or B2B) closing within sales calls is highly desirable
* Great organisational skills and time management to maximise each day – you’ll be switching between various IT systems, so organization is essential
* A positive, resilient attitude – maintaining this throughout the whole day
Why you'll love being a Goodlordian
* Grow with Goodlord: development is important to us, and we are a Great Place to Work certified. Share a goal and we may use part of our annual development fund to support it. We guarantee you’ll learn and develop both personally and professionally.
* Well‑being matters: bi‑weekly coaching with Sanctus provides a safe place to talk and support your mental health.
* 25 days holiday (plus UK Bank holidays) plus one day per full holiday year up to 32 days – we encourage all Goodlordians to take full advantage of their annual leave entitlement.
* Supporting your family: we offer all Goodlordians a generous three months of fully‑paid time off to look after new arrivals.
* Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We learn from each other, we are genuine and we don’t have time for politics.
Goodlord wants applicants from all backgrounds and walks of life. We are an equal opportunity employer committed to creating an inclusive environment where people can do their best work. If there is anything you need to participate fully in the interview process, we’d love to hear about that – please just include it in your application. Come and join us!
Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.
Regrettably we are not able to provide sponsorship for this role.
No agencies please.
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