Job Description
Generator Services Operations Manager
Application Deadline: 3 August 2025
Department: Customer Operations
Employment Type: Permanent - Full Time
Location: Chippenham, Wiltshire
Reporting To: Toby Moore
Compensation: GBP 60,000 - GBP 70,000 / year
Description
No day will be the same - here are some of the highlights
We're looking for an Operations leader who is experienced in leading teams to provide exceptional and efficient service, whilst remaining compliant and accurate in the way they work ,
You'll be responsible for leading our Generator services area within Customer Operations, where you'll provide leadership and be accountable for performance across three areas:
1. The Feed-in Tariff Operations team - responsible for our customers who're a part of the Feed-in tariff (FIT) scheme
2. Our Feed-in Tariff Account Managers - providing a bespoke and proactive service to our B2B customers with larger portfolios
3. The Generator Products team- who're responsible for transitioning our Feed-in Tariff (FIT) customers with Smart meters to a more accurate way of measuring and paying them for the energy they export and providing a st...