Job Title: Customer Care Assistant at McDonald's
McDonald's, one of the most recognized brands worldwide, is committed to its core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and create opportunities for all.
As a Customer Care Assistant, you will be the face of your restaurant. Your main responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction levels.
Working in our fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.
Essential qualities include friendliness, a welcoming attitude, courtesy, helpfulness, and effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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