Join a fast-paced, dynamic, and ever-evolving service where every day brings a new challenge and a chance to make a real difference.
Job Summary
Looking for more than just another job? Join a fast-paced, dynamic, and ever-evolving service where every day brings a new challenge and a chance to make a real difference.
Ask Yourself:
* Can you support someone experiencing a mental health crisis?
* Could you reassure a parent whose child has had a minor head injury?
* Are you able to assist someone with a sore throat or toothache?
* Could you respond calmly and effectively to someone having a stroke or heart attack?
Important Information:
* This is an office-based position at our Bicester location -- remote or home working is not available.
* This role is not eligible for visa sponsorship.
* Fixed part-time rotas are available based on current service needs.
* We're currently welcoming new team members for our upcoming training courses in October and November.
Apply today to secure your spot and start your journey with us!
Please note, staff affected by the internal corporate review may be considered ahead of other applicants, depending on their at risk status.
Main duties of the job
You do not need to have a medical background, just a desire to help. You'll need to be detailed and efficient, assertive but compassionate.
Looking after yourself and caring for the team around you should also be a priority for you.
We offer a full 6-week training program including NHS Pathways (the clinical assessment tool we use) and following training, you will have the necessary skills to assess the needs of the patients to give the best possible care.
About Us
Why work for SCAS?
We offer a competitive hourly rate of £12.59 per hour. Candidates will also receive the following unsocial allowances:
* All day Saturday (midnight to midnight) as well as any weekday after 8pm and before 6am - Time plus 35% (Currently £16.99 per hour)
* All day Sunday and public holidays (midnight to midnight) - Time plus 69% (Currently £21.27 per hour)
27 days holiday plus bank holiday rising to 33 days (pro-rata for part time)
Enrolment into the NHS pension scheme
Access to many discounts including, supermarkets, car lease, holidays, restaurants and more!
Part Time Hours and Full time Hours available (Rota Basis)
Free car parking
Employee assistance program
Essential:
* Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
* Experience in a customer/patient services environment, dealing with the members of the general public
* Experience of using a computerised system
* Experience of using a telephone as a regular means of communication in a work environment
Desirable:
* NHS Pathways Trained
* NVQ 2/3 Customer Services or equivalent demonstrable experience
* Experience in a call centre environment
* Geographical knowledge of the operational area
* Experience of working rotating shifts
* Previous experience of working in the voluntary or health sector
* Previous experience of patient care
* Knowledge of first aid and/or anatomy
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