Job Description
Our client within the Public Sector seeks a Proven SC Cleared Google Workspace Specialist to work as the primary escalation point for the service desk, liaising with Google to optimise the use of Google Workspace and cloud tools. Ensure environments are secure, updated, and well-maintained, acting as the SME for Google applications and third-party tools like AODocs.
Key Responsibilities:
Support user needs and drive continuous improvementManage relationships with Google and partners Lead Google Workspace projects and initiatives Triage and resolve escalations Stay current with Google product updates Collaborate with teams on data migration, security, and compliance Develop documentation and training materials
Requirements:
Experience in third-line IT support and complex project delivery Data migration expertise Knowledge of messaging protocols and email security Proficiency with GAM, Google Workspace, and SaaS platforms (Google, Office 365)
Please note that active SC Clearance is required for this role.