Job Title:
Regional Property Services Leader
Job Description:
The successful candidate will lead the regional property services team, providing strategic direction and oversight to ensure high-quality service delivery.
They will work closely with senior leaders, contractors, frontline teams, and residents to create a consistent, reliable, and resident-focused service.
The Regional Property Services Leader will drive the implementation of our repair strategy, embedding accountability, integration, and quality in all aspects of the service.
Key Responsibilities:
* Provide strategic direction and oversight to the regional property services team
* Work closely with senior leaders, contractors, frontline teams, and residents to deliver high-quality service
* Implement the repair strategy and embed accountability, integration, and quality throughout the service
* Lead contract management and value for money initiatives
* Ensure regulatory compliance and adherence to safety standards
Requirements:
* Strong leadership experience in property services, disrepair, or repairs operations within social housing or similar environments
* Good understanding of data-driven performance and ability to use data to drive improvement
* Experience managing disrepair, major works, void works, and delivery
* Track record of managing large cross-functional teams and achieving results that matter
* Excellent knowledge of building pathology and contract management
* Confident in leading through complexity and crisis, with a calm solutions-focused approach
* Passion for equity, inclusion, and making services work for everyone
What We Offer:
* Flexible and hybrid working arrangements
* 30 days' annual leave plus bank holidays
* Up to 10% pension contribution, matched 1:1
* Two additional paid volunteering days each year
* Flexible benefits scheme including options for healthcare and dental care