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Salary - Rates of pay from £13.20ph to £13.62ph depending on store location
Hours of Work - 37.5 hours a week
About us
Working for us isn’t like working for any other retailer. We are a forward-thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time, and we value our colleagues and the contributions they make to our business.
We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager, you will find plenty of opportunities to develop and take on new challenges every day!
About the Role
As a Team Leader for Hobbycraft, you will support the management team and help drive sales, alongside developing and delivering excellent customer service.
* Work with the store manager to drive sales and profitability
* Drive commercial awareness amongst the store team
* Oversee operations including merchandising, goods in, warehouse operations, and duty management responsibilities
* Support and coach our colleagues
* Coordinate the workload of colleagues
* Manage click and collect orders
* Operate the till and accurately handle cash, credit/debit cards, and gift cards transactions
* Support with audits, health and safety checks
* Key holder with responsibility for opening and closing the store
* Support disciplinary, grievance, absence, and performance management processes
* Act as duty manager in the absence of the Store Manager
About you
* A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles advantageous)
* Must be passionate about sales and driving profit within the store
* Be commercially aware in a retail environment
* Have an interest in craft/hobbies and want to inspire others
* Ability to learn and share expertise of products to meet customer needs
* High levels of enthusiasm, drive, and motivation
* Confident and clear communication skills
* Must be flexible to accommodate the business trading needs
Benefits at Hobbycraft
* Rates of pay above minimum wage
* 25% Discount Card for Hobbycraft Stores
* Generous holiday allowance with increases each year
* Access to financial and mortgage advice
* A creative working environment
* Company pension contribution
* Cycle to Work Scheme
* Access to our Employee Support Programme for well-being
* Continuous training, development, and performance management
* Colleague social events throughout the year
Note: Due to the volume of applications, we may need to close the vacancy prior to the expiry date.
We are committed to supporting applicants with disabilities. If you require assistance during the recruitment process, please contact us to discuss necessary adjustments.
At Hobbycraft, we celebrate the joy of crafting and our diverse colleagues and customers. We are an equal opportunity employer committed to diversity, inclusion, and fairness for all colleagues and applicants.
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