A respected timber merchant with over 130 years of history is seeking a Sales Advisor to join their team in Silverstone, near Northampton.
The successful candidate will handle incoming sales orders and enquiries, provide excellent customer service, and identify opportunities to grow business. The role will also involve supporting the trade counter and working closely with colleagues to ensure smooth operations.
Responsibilities
* Managing incoming sales enquiries and processing orders efficiently
* Building strong relationships with customers, providing excellent service every time
* Spotting opportunities to grow business, following up proactively by phone
* Supporting the trade counter when needed, dealing with walk-in customers confidently
* Working closely with colleagues across the branch to ensure smooth operations
Requirements
* Experienced in inbound sales, customer service, or account management
* Ideally from a merchant background (builders’ merchants, timber, or similar)
* Commercially sharp with the confidence to upsell and develop accounts
* Strong communicator with good admin and organisational skills
* Based within a commutable distance of Silverstone and happy to work on-site full time
What’s on offer
* The chance to join a long-established, well-respected business with a loyal customer base
* A varied role with both office-based sales and customer-facing trade counter work
* Supportive team culture and opportunities to develop
* Silverstone, Northamptonshire | £28,000 – £30,000 + Benefits
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