About the Role
The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.
Responsibilities
* Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company
* Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales
* Organize your own work in order to achieve sales objectives and observe timelines
* Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM
* Ensure that customers are informed of the arrival of new collections and special events
* Contribute to upholding the visual display of all products in accordance with brand visual standards
* Take an active role in inventory. Participate in goods receiving and ensure quality control
* Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image
* Gather feedback from customers on the collection and communicate it to the Store Manager
Qualifications
Luxury fashion sales experience
Required Skills
* Ability to build relationships with customers and colleagues
* Strong organization
* High flexibility and ability to adapt to different customers
* Ability to discuss with clients showing passion for fashion products
* Work as a team player with colleagues to contribute to a positive working environment
* Ability to work with a flexible schedule
* Other language speaking is a plus