Account Management Team Leader £45,000 - £60,000 Bonus GBS Full-time | Office-based (Hybrid available after onboarding) Hours: 7:30am - 4:30pm A long-established, third-generation manufacturing business is entering a major growth cycle and is looking for a high-impact Account Management Team Leader to elevate performance, drive sales tempo, and unlock further growth across a high-value contractor base. Reporting directly to the Head of Sales, this role will be instrumental in supporting the journey of growth. The Opportunity You'll take ownership of a fast-paced account management function, leading two experienced Account Managers while also managing your own portfolio of contractor accounts. You'll set the daily rhythm on the sales floor — balancing personal delivery with driving team performance — ensuring consistent conversion, proactive follow-up, and structured pipeline management. Our contractor base is varied — some buy monthly, others once or twice a year — and your leadership will provide the structure and commercial drive to maximise repeat revenue and unlock new growth opportunities. Key Responsibilities • Lead, coach, and performance-manage two Account Managers, driving daily activity levels and conversion. • Maintain high call rates personally and across the team — setting pace and expectation. • Manage your own bank of accounts, delivering strong contact strategy, follow-up, and revenue outcomes. • Drive account growth through disciplined outreach, structured follow-up, and proactive pipeline management. • Run and own the performance dashboard — tracking KPIs, enquiry levels, targets, and follow-through. • Hold the team to account via regular 1:1s, performance reviews, and activity-quality monitoring. • Ensure tight pipeline visibility, forecasting accuracy, and strong responsiveness to inbound opportunities. • Provide insight-led reporting to the Head of Sales and contribute to continuous performance improvement. About You You bring a sales-first mindset and naturally step into a leadership rhythm. You're energised by activity, thrive in a performance-led environment, and know how to turn warm contractor relationships into repeat revenue. We're looking for someone who is: • High energy, proactive, and confident setting the pace for the team • Comfortable maintaining high call volumes and driving disciplined follow-up • A proven closer with strong conversion outcomes • Commercially sharp with strong instinct for buying behaviours • Structured, organised, and committed to keeping the pipeline tight • Strong at holding people accountable and driving consistent performance • Resilient, competitive, and growth-focused • Humble, hungry, smart — and motivated by scaling something meaningful What's on Offer • £45,000-£60,000 base salary bonus GBS • A warm, established contractor base with strong recurring potential • Hybrid working available after onboarding • Opportunity to play a pivotal role in a scaling commercial operation