Job Description:
Job information for Online Airgun Store Assistant from The Wolfman Store in Ipswich, United Kingdom. This role is open to job seekers with a GCSE education.
We are an established business selling low-powered airguns, ammunition, and accessories. We are looking for a full-time member of staff to assist with packing and processing online orders, customer service, and administration.
The role involves daily packing and dispatch of orders, assisting customers via email and phone, data entry, and general warehouse duties. Full training will be provided, including:
* Packing and dispatch of orders
* Assisting with the testing of guns before dispatch
* Maintaining our gun register
* Responding to customer enquiries via email and telephone
* Identifying non-routine or technical customer enquiries and escalating as appropriate
* Confirming delivery details and time slots with customers
* Entering data accurately from PDF to Excel files
* Unpacking and checking in deliveries from suppliers
About You:
We are looking for someone with:
* A good eye for detail and accuracy
* Excellent computing, literacy, and numeracy skills
* A focus on customer service and business reputation
* The ability to work independently
* The ability to work in a fast-paced environment
In return, we offer a friendly workplace atmosphere, a competitive salary, and opportunities for progression and performance bonuses.
Job Details:
* Job Type: Full-time, Permanent
* Pay: £23,000.00-£27,000.00 per year
* Benefits: Company pension, Employee discount, On-site parking
* Schedule: 8 hour shift, Day shift, Monday to Friday, No weekends
* Supplemental pay types: Bonus scheme
* Education: A-Level or equivalent (preferred)
* Work Location: In person
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