Overview
UTEC, Acteon’s Geo-services business line, harnesses data to optimise designs, save time and maximise your project’s economic value by providing a holistic understanding of the marine environment. Our insights underpin customers’ decision-making from design to asset life extension, ensuring every decision delivers.
We are looking to hire a Commercial Operations IT Specialist on a full time, permanent basis. Based at their facility in Wokingham, the Commercial Operations IT Specialist will work closely with the Commercial Operations IT Lead to support and assist the development of our commercial offering. The role will eventually take ownership of certain aspects of the IT system and work closely with both internal staff across all office locations and end customers. The role is envisaged to be split between handling IT support escalations, infrastructure management & system monitoring, and supporting project deployments.
Responsibilities
* Remotely supporting field/offshore operations & data services
* Assist with IT system deployments relating to commercial operations
* Monitoring, administration, and maintenance of commercial cloud services
* Work with IT Lead to maintain and continuously improve cyber security in the commercial service offerings
* Contribute to procedure and process documentation for Commercial IT infrastructure (both cloud and on-prem)
* Keep abreast of technology innovations in the IT sector, with focus on how we can benefit from adoption
Qualifications
* 5 Years or greater in IT support roles (or similar)
* Experience at 3rd line & above in a helpdesk environment
* Self-motivated and capable of independent working, but also happy to work within & across teams/disciplines
* Able to solve problems in complex technical solutions
* Knowledge of Cyber Security & Purdue Model
* Firewalls & TCP/IP OSI networking model
* Windows Server & HyperV
* Telegraf, InfluxDB, Grafana (TIG) stack
* System remote monitoring/telemetry
* Reverse Proxy & WAF solutions
* Creating and maintaining technical system documentation
* Working within a quality assured environment
* Experience supporting commercial cloud services/solutions
* Engineering background/experience working within an engineering environment
* Experience of using message bus solutions for microservices
* Working within an Agile/DevOps environment (making use of GitHub or Azure DevOps)
* SharePoint/IIS and/or Drupal/Acquia
* Understanding of Open-Source software projects and development environments
* Running Dotnet/Go applications
Skills - Advantageous
* Understanding of TSN or EtherCAT
* Loki and/or Prometheus
* Experience with FreeBSD
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* Data Security Software Products
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