Job Introduction
We’re looking for a dynamic Lead Transport Planner to take ownership of the full order lifecycle and transport planning operations. In this pivotal role, you’ll ensure seamless order processing, optimal resource allocation, and timely delivery of goods—meeting our high standards of service every step of the way. Acting as a key interface between sales, logistics, and customer service, you’ll drive operational excellence, champion continuous improvement, and support strategic enhancements across our fulfilment and transport functions.
Key Tasks and Responsibilities
In this role, you will:
1. Lead and coach a team of order takers and transport planners
2. Act as deputy for the Planning & Service Manager
3. Ensure timely and accurate order capture and delivery planning
4. Create transport plans aligned with demand and availability
5. Allocate vehicles and resources to meet SLAs
6. Coordinate with 3PLs, own fleet, and internal teams for dispatch
7. Monitor transport execution and resolve issues proactively
8. Track daily loads and share real-time updates
9. Handle escalations for order and delivery issues
10. Produce daily performance reports and KPI dashboards
11. Report logistics-related ancillary costs
12. Support system upgrades and digital initiatives
13. Ensure compliance with legal, safety, and environmental standards
Key Characteristics
We’re looking for someone who is:
14. Pragmatic, resilient, and solutions-focused
15. Customer-oriented with strong service ethos
16. Clear, confident communicator
17. Skilled in stakeholder engagement
18. Passionate about team development and improvement
19. Knowledgeable in transport legislation
20. Detail-oriented and numerate
21. Proficient in planning tools, ERP, and TMS
Key Functional Competencies
To succeed in this role, you’ll need:
22. Experience leading centralised logistics/planning teams
23. Familiarity with continuous improvement methods
24. Strong grasp of logistics systems and fulfilment workflows
Experience / Education
We value transferable skills such as:
25. Operational efficiency and cost control
26. Driver and transport legislation knowledge
27. Understanding of O Licence requirements
28. Positive leadership and communication
29. Relationship-building across teams and partners
In addition to this rolewe also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
30. Bonus scheme
31. Enhanced holiday entitlement
32. Contributory pension scheme
33. Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
34. Access to our Employee Assistance helpline for free and confidential advice
35. Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
36. Training and development opportunities